Automation via the web 

 October 30, 2008

By  Pascal Depuhl

I wrote about my diving into Customer Relationship Management via SalesForce.com yesterday. Today I have been working on customizing this program to fit my needs. One of the tasks I have accomplished is to tie in my website with CRM. If a potential client writes me an email via my contact form, his comments and information are send to my CRM, entered into the database and I am notified via email that I have a new request from my website.

In the past I have been just getting emails with the form data, which I then had to transcribe into my address book, calendar, … (I did see the requests via email). Today it is integrated into my CRM.

Pretty cool.

{"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}

Pascal Depuhl

Miami product photographer, video producer, cinematographer and chief mindchanger at Photography by Depuhl I love to share the knowledge I've gained over the past two decades. Catching light in motion.